FAQ

Who’s behind Goodie Emporium?

We're cinema fans who specialize in physical media (4K UHD, Blu-ray & DVD). We cover a variety of genres, but our main focus are imports. We also carry related items such as memorabilia, books, toys and even some vintage collectibles. 

Our goal to you? 

Customer service is our #1 priority, so we aim to get your orders to you as efficiently as possible. We will promptly respond to your inquiries and requests. In short, we put you first – and we do this with action, not words. 

How do we calculate your shipping? 

We only ship USPS First Class/Ground Advantage or above and once item(s) are above 16 oz/1lb, we will automatically ship it USPS Priority Mail.

Generally, here's how it works:

  • $4.99 USPS First Class/Ground Advantage (1-5 business days): 1-2 standard titles (0lb–.5lb)
  • $5.99 USPS First Class/Ground Advantage (1-5 business days): 1 semi-heavy title (0.5lb–1lb)
  • $8.99 USPS Priority Mail (1-3 business days): 1-4 standard titles/heavy boxed title (1lb–3lb)
  • $13.99 USPS Priority Mail (1-3 business days): Unlimited # of any titles/really heavy boxed title (no max weight)

Note: All electronic hardware will be shipped via UPS Ground at $8.99. Other non-disc shipping costs may vary.

When will your items ship? 

In most cases, we will ship out orders within 1 business day or less. Note: Business days exclude weekends, public holidays and/or vacations. 

Do we ship outside of the U.S.?

At this time, we do not. Since we specialize in import titles, it would be counterintuitive for us to ship internationally. Buyers outside of the U.S. will benefit from buying from other retailers closer to their location. 

    Isn't Goodie Emporium on eBay too? 

    Yes we are! =) Both this website and our eBay store have their own unique features and exclusivities. Although products may vary, we do our very best to give customers a consistent experience on both platforms. You'll most likely find a lot more choices in the toy/vintage category on the eBay store, however, you'll find better deals on here. 

    What's our return policy? 

    We have a 10-day return policy, which means you have 10 days after receiving your item(s) to make a return. To be eligible for a return of an unwanted item, your item must be in the same condition that you received it and in its original packaging unsealed and unopened. 

    Where are we located? 

    We are located in Las Vegas, Nevada (and contrary to what you see on TV, there's more to this city than lights, gambling, partying and strippers). 

    If you have any further questions, don't hesitate to contact us! =)